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About Netcare 911



Netcare 911, is the recognized South African leader in the emergency services field.

Netcare 911, the wholly-owned, pre-hospital risk management and emergency assistance subsidiary of Network Healthcare Holdings Ltd (Netcare), provides emergency services to patients in crisis and emergency situations including:

* Fully integrated, world-class emergency medical assistance
* Evacuation by road or air
* Telephonic medical advisory services
* A range of insured products to mitigate member risk

Our core competence lies in the providing single-source evacuation capabilities in South Africa and rim countries - within the diverse roles of the road and air ambulance and medical escorts and we are dedicated to achieving and maintaining the highest clinical standards in every facet of our operations.

We strive to offer the best response times and paramedical expertise in the EMS industry and Netcare 911 protocols, training, equipment and staff are constantly benchmarked against international guidelines and standards.

Netcare 911 has an impressive infrastructural capability that makes it the preferred emergency management assistance provider in South Africa.


* A strong track record of practical experience in the provision of in-field
   emergency assistance solutions
* An established culture of performance-measured initiatives to ensure a continued
   high standard of expert clinical care
* The capacity to deliver an entire emergency service package and the organizational
   support necessary to sustain these services
* Pre-hospital assistance solutions, telephonic advisory services and evacuation
   transportation now extend to an insured 7.5 million people living and working in
   Southern Africa

Investment in self-owned and managed ground and air ambulance resources is a means of controlling end-product service quality, optimum response performance and resource availability and since our inception in 1998 we have invested heavily in operational resources and capabilities
 
Values
 

Vision Statement
 

Netcare aspires to:

Become a global, integrated healthcare organization;
Develop and implement successful solutions to provide quality, affordable healthcare to the people of South Africa and globally by inspiring our people, creating new healthcare horizons and delivering value to all stakeholders;

Be a leading corporate citizen, proud of our heritage and what we contribute to society.

Values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything that we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

Care

The basis of our business. The professional, ethical patient care and services we offer at every level of the organization.

Dignity

An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.

Participation

The willingness and desire to work in productive and creative partnership with others. The commitment to communicate.

Truth

The crucial element to building relationships that work. Open communication with honesty and integrity is essential.

Passionate

The creative, passionate and innovative drive to do things better than before to develop and implement successful healthcare solutions for all.


Core Purpose


Helping care for the health of humankind.

Long Term Goals

To become the leading African healthcare group best known for:

Delivering innovative, quality healthcare solutions to patients in every continent of the world. Successfully broadening access to affordable, quality healthcare to as many South Africans as possible.

Our Vision

* Develop and implement successful solutions to provide quality, affordable
   healthcare to the people of South Africa and globally by inspiring our people,
   creating new healthcare horizons and delivering value to all stakeholders.
* Be a leading corporate citizen, proud of our heritage and what we give to society.
* Strive for excellence in a unique brand of patient care delivered by people who are
   passionate about the sanctity of life, personal respect and dignity.
* Invest in people, infrastructure and technology and establish lasting partnerships
   with healthcare professionals.
* So that everyone will be proud to be part of the Netcare family!